Subject: Note Added - [#4748398] Click & Collect
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Sat, 27 Aug 2022 13:56:16 +0000

Hi ,    Mohamed Kassem added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4748398    Subject:  Click & Collect   Requester: Dondookbtc    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Team , </div>
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<div class="MsoNormal">Kindly double check if still not done </div>
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<div class="MsoNormal" style="line-height:105%">Mohamed Kassem</div>
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<div class="MsoNormal" style="line-height:105%">Senior Store Manager \ Al Rai - Kuwait</div>
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<div class="MsoNormal" style="line-height:105%">M +965 98001748</div>
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<span style="font-size:9.0pt;line-height:105%;color:black">E </span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:9.0pt;line-height:105%;color:#0563C1">[email-masked]</span></a><span style="font-size:9.0pt;line-height:105%;color:black"></span>
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<a href="http://www.homecentre.com/" rel="noreferrer"><span style="font-size:9.0pt;line-height:105%;color:black">homecentre.com</span></a><span style="font-size:9.0pt;line-height:105%;color:#323E4F"></span>
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<a href="../../../Local/Microsoft/Windows/INetCache/Content.Outlook/UW3RPMYE/madhu.docx" rel="noreferrer"><span style="color:blue;text-decoration:none"><img width="198" height="141" style="width:2.0625in;height:1.4687in" id="_x0000_i1029" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3NTc4MTAzMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.MsL-vtmqKqH1SPta9wKBiH2wCijVafOSx3yQOD-RPFY" data-id="2043375781032" alt="logo"></span></a><span style="color:#323E4F"></span>
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<span style='font-size:9.0pt;line-height:105%;font-family:"Times New Roman",serif;color:black'>FOLLOW US ON</span><span style="color:#323E4F"></span>
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<a href="http://www.facebook.com/Homecentrestores" rel="noreferrer"><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman",serif;color:#5D6061;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3NTc4MTAzMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.i012MSAp_BOVyBQIAwssmZn0H0aoLS8JpFYFjDDlEL4" data-id="2043375781033"></span></a><a href="http://www.twitter.com/askhomecentre" rel="noreferrer"><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman",serif;color:#5D6061;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3NTc4MTAzNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.gRm4qF5Tu4Sg1dUFHvyfCRGELE0nzLhEJyXST3jF5Rk" data-id="2043375781034"></span></a><a href="https://www.youtube.com/user/Homecentrestore" rel="noreferrer"><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman",serif;color:#5D6061;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3NTc4MTAzNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.GVn2VvDg39Js5D5phep4q8HXwvqn0-iqH10_m_Sr470" data-id="2043375781035"></span></a><a href="https://instagram.com/homecentrestores" rel="noreferrer"><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman",serif;color:#5D6061;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3NTc4MTAzNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.vf5txsY_TsedKb2fF0DGsVvWbWaSeIYz2l-cBrrxu8g" data-id="2043375781036"></span></a><span style="color:#323E4F"></span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Centre UAE &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, August 21, 2022 7:58 PM<br>
<b>To:</b> Mohamed Kassem &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4748398] - Click &amp; Collect</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Kindly update<br>
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Order Number: 8182419932<br>
Store Code: HomeCentre21123<br>
Trackind: 102642211<br>
Item: 160312488<br>
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the customer informed us that he received only one shipment (818241993230999991), the item (160312488) under tracking ID (102642211) not received<br>
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Kindly confirm if the order is available at the store, if so, please contact customer on +96565658384<br>
and ask him to collect their order.<br>
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Thank you for your help!<br>
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Regards,<br>
Samer</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Fri, 19 Aug at 3:13 PM
<span class="separator">, Home Centre UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
Hi Team,<br>
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Order Number: 8182419932<br>
Store Code: HomeCentre21123</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Trackind: 102642211</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Item: 160312488<br>
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the customer informed us that he received only one shipment (818241993230999991), the item (160312488) under tracking ID (102642211) not received<br>
<br>
​Kindly confirm if the order is available at the store, if so, please contact customer on +​96565658384<br>
and ask him to collect their order.<br>
<br>
Thank you for your help!<br>
<br>
<br>
Regards,<br>
Samer</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4748398:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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