Subject: RE: WWD: 8174234284: Damaged Item.
From: Mohamed Shabaz Khan <[email-masked]>
To: Arunava Mitra <[email-masked]>, Murugapandian Mani <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Samer Salmeh <[email-masked]>, Elbadri <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Thu, 25 Aug 2022 17:51:11 +0000

Hi Arunava/ Mani,

Please check the below issue and confirm if this can be fixed or needs to be replaced due to quality issue.

Mohamed Shabaz Khan
MIS Coordinator
Landmark Tower, Dubai Marina
PO Box 54052, Dubai, United Arab Emirates
T +971 4 5175433
M +971 56 8066304
E [email-masked]<mailto:[email-masked]>
homecentre.com<http://www.homecentre.com>

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From: Nikhil Bishnoi <[email-masked]>
Sent: Friday, August 19, 2022 8:10 PM
To: Mohamed Shabaz Khan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Samer Salmeh <[email-masked]>; Elbadri <[email-masked]>
Subject: Fwd: WWD: 8174234284: Damaged Item.

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Hi Shabaz,

Kindly provide approval for return and refund as per below mail and note under ticket id 4638801.

Thank you for your help.

Regards,
Nikhil
________________________________
From: "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 6 August, 2022 13:15:14
Subject: WWD: 8174234284: Damaged Item.

Hi Team,

 Problem Statement: Damaged Item.

Order Date : Jun 15, 2022
Order ID: 8174234284
Tracking ID: 19026548174234284

Issue Description: The customer emailed us informing that he received the item (163710645 - - Shasha Triple Bunk Bed - 90x200 cm) on but the item which they received is getting damaged, customer also provided us the picture of damaged item.

Kindly check on this concern and fix the issue on priority.

Thank you for your help.

Regards,
Samer

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