Subject: Note Added - [#4760410] ‎السلام عليكم يوجد لدي مشكله بالطلب أمس وصل لي طلبي سرير طفل و شفنيره أدراج خشب للطفل و للأسف فيهم خدوش و قام أحد عمال التوصيل بوضع كوريكتر على المنتج بقصد إصلاح المنتج و هذا يعتبر غش تجاري أطالب أحد مسؤولين سنتر بوينت بالتواصل معي بأقرب وقت ممكن أريد بتق
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 22 Aug 2022 09:08:31 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4760410    Subject:  ‎السلام عليكم يوجد لدي مشكله بالطلب أمس وصل لي طلبي سرير طفل و شفنيره أدراج خشب للطفل و للأسف فيهم خدوش و قام أحد عمال التوصيل بوضع كوريكتر على المنتج بقصد إصلاح المنتج و هذا يعتبر غش تجاري أطالب أحد مسؤولين سنتر بوينت بالتواصل معي بأقرب وقت ممكن أريد بتق   Requester: Abdullah31121992    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">++<a id="OWAAM42C139BF254F44DBAF100E49D69AC629" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bharat Patidar</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">The crib what customer has received has some marks on it. Looks to be QC issue. Can you ask WH team to replace the crib with fresh piece on priority.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,<br>
Ankur</span></div>
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<div>From:<span lang="EN-US"> Babyshop &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, 22 August 2022 11:36 AM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4760410] - ‎السلام عليكم يوجد لدي مشكله بالطلب أمس وصل لي طلبي سرير طفل و شفنيره أدراج خشب للطفل و للأسف فيهم خدوش و قام أحد عمال التوصيل بوضع كوريكتر على المنتج بقصد إصلاح المنتج و هذا يعتبر غش تجاري أطالب أحد مسؤولين سنتر بوينت بالتواصل
 معي بأ...</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Hi Team,<br>
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Problem Statement:  WWD DAMAGED ITEM<br>
Order Date : Aug 17, 2022<br>
Order ID: 8182640718<br>
Item ID: 158725985 - - Giggles Marcia Baby Bed<br>
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Assistance Required: Damaged Item Received</span></div>
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Issue Description: The customer emailed us informing us that he/she received the item on 22/08/2022 but the item which they received is damaged, customer also provided us with a picture of the damaged item. </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Customer name: Abdullah Bassam</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Contact number: 96598061444</span></div>
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Now the customer is complaining regarding this issue so kindly check ​do the needful<br>
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Regards,<br>
Samer</span></div>
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