Subject: New Reply Received - POD
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 22 Aug 2022 05:16:59 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  POD  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)" class="elementToProof">
<span style='font-family:"Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, BlinkMacSystemFont, Roboto, "Helvetica Neue", sans-serif;font-size:14px;background-color:rgb(255, 255, 255);display:inline !important'>Dear Support Team,</span><br>
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<span style='font-family:"Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, BlinkMacSystemFont, Roboto, "Helvetica Neue", sans-serif;font-size:14px;background-color:rgb(255, 255, 255);display:inline !important'>Good Morning,</span>
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<span style='font-family:"Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, BlinkMacSystemFont, Roboto, "Helvetica Neue", sans-serif;font-size:14px;background-color:rgb(255, 255, 255);display:inline !important'>It's been now 7 days since
 I didn't receive my order &amp; day before yesterday, I made another order on COD &amp; the courier guy called me more than 10 times to check my address &amp; availability &amp; delivered me yesterday, order # 9582961376.</span><span style='font-family: "Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, BlinkMacSystemFont, Roboto, "Helvetica Neue", sans-serif; font-size: 14px'> </span>
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For my old order which is still missing, which I paid through a credit card I didn't receive a single call or message so it means Centrepoint is caring about their money only??? </div>
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I checked with my building security they didn't see any courier guy coming on that day.</div>
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Now, this thing is making me really frustrated &amp; I am only left with one option to report to relevant authorities to solve this mystery which the Centrepoint support team can't solve.</div>
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Regards,
<div>Faraz</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, August 20, 2022 11:37 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> New comment - [#4731873] POD
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<div>There is a new comment in the ticket submitted by faraz chaudhary to HelpCPAE</div>
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Comment added by : Aahil Faraz Chaudhary<br>
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Comment Content: <br>
<div dir="auto">Hi,</div>
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<div dir="auto">LET ME TELL VERY CLEARLY AND LOUDLY, I DID NOT RECEIVE MY ORDER NEITHER NOBODY RECEIVED IT ON MY BEHALF.</div>
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<div dir="auto">Secondly I have no time for this crap anymore. </div>
<div dir="auto">Trace it for yourself now and refund me my money. That is it! </div>
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<div>On Sat, 20 Aug 2022 at 2:27 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr" style="">Hi Faraz,</div>
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<div dir="ltr" style="">Thank you for shopping with us.<br>
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We apologize for the inconvenience caused.<br>
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After checking with the concerned team, we have been told that the order has been delivered.  </div>
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<div dir="ltr" style="" class="elementToProof">However, if you still believe that you have not been received your order successfully, kindly contact us again for more assistance.<br>
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Please feel free to contact us if you have any further questions.<br>
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Your friends<br>
Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4731873