Subject: New Reply Received - Fwd: Your refund is on its way
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Sun, 21 Aug 2022 07:11:09 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Fwd: Your refund is on its way  Ticket comment <div dir="ltr"></div>
<div dir="ltr">Dear Customer Support,</div>
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<div dir="ltr">It’s been 10 days since you said you issued my refund and I still haven’t received my money and you still refuse to share a transaction reference number. </div>
<div dir="ltr">Are you admitting that you stole my money and have no intention of ever refunding me?</div>
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<div dir="ltr">Regards,</div>
<div dir="ltr">Alreem Khayami</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 14 Aug 2022, at 18:12, Home Centre UAE &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Alreemk,<br><br>Thank you for reaching out to us with your concern.<br><br>We are really sorry for the inconvenience caused to you. <br><br>We would like to inform you that the bank details have been updated, and a money transfer request has been issued to your bank account, You will receive the amount between 7-10 working days, and we will share the reference number with you once the specified period has passed.</div>
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<div>Please feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4660493