Subject: New Reply Received - Product information
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 20 Aug 2022 15:01:12 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Product information  Ticket comment <div><div dir="ltr">Hi,<div>
<br>Thank you. I received the voucher you provided me <br> O44-43N5-MY4H-2574-MY.<br>But when I tried to use it for my new order - “it can not be redeemed”.  Was it the right voucher number you sent me?</div>
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<br>Kind Regards,</div>
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<br>Laura<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3MzM1OTU5MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.-EdDL9Idk6xcK9fcW5Abl7zuWILompM3lzKso8hMABY" data-id="2043373359592" style="max-width: 100%"></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Aug 19, 2022 at 6:08 PM Splash &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr">
<div dir="ltr">Hi Laura,</div>
<div dir="ltr">​</div>
<div dir="ltr">
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We would like to inform you that we have issued a voucher with the amount (AED 58 ) as a refund voucher which you can use it on your next purchase with us. The voucher code you need to apply in promo code section at checkout is </div>
<div dir="ltr">044-43N5-MY4H-2574-MY. *Terms and conditions apply<div> </div>
<div>* Terms and conditions:</div>
<div>1. This voucher code is valid till 19.09.2022 23:59:00</div>
<div dir="ltr">2. Voucher is only valid for SPLASH products</div>
<div>3. The voucher code can only be used once, on a single transaction – per head/credit card/registration. </div>
<div style='color:rgb(0,0,0);font-family:arial,helvetica,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px;font-style:normal;font-weight:400;clear:both'><br style="font-size:16px"></div>
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</div>Feel free to reach out to us if you need any further assistance.</div>
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<br><div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</div>

	

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-- <br><div dir="ltr" class="gmail_signature">Sent from Gmail Mobile</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4726678