Subject: Ticket Assigned - Re: returned item not collected
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 20 Aug 2022 07:29:42 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: returned item not collected  Hello

The below item has still not been collected. I have called several times but no one has come and it is now over 3 weeks since you sent the below. confirmation; my account still says return in progress, 

Please can you kindly confirm when the item will be collected so that I can get my refund and purchase a replacement.

Thank you

Linda 

Sent from my iPad

> On 20 Jul 2022, at 14:16, Centrepoint <[email-masked]> wrote:
> 
> 
> Here’s what you need to do next.
> 
> 
> Download our apps now
>  	 
> iPhone	Android
> 
> Babyshop Lifestyle Splash Shoe Mart Offers Clearance
> We’ve received your return request.
> Hi Linda Jones, thank you for getting in touch with us. Here’s how your return 1002897740 for order 9578996743 will work.
> Our delivery partner will pick up your return in around 2-5 business days.
> Order Details
> Item
> Description
> Total Price
> 
> SPLASH
> Embellished V-neck T-shirt with Short Sleeves
> Color: Blue
> Size: 24
> Quantity: 1
> AED 69
>  	
> Total	AED 69
> 	
> 1. Box up your return
> Please include the invoice, price tags and any warranty information.
> 	
> 2. Hand over your return
> Our delivery partner will pick it up from your doorstep.
> 	
> 3. Receive your refund
> This will be issued after we receive your products in our warehouse and conduct a quality check.
> Here's how your refund works:
> If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
> Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
> Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
> 
> Need help? Get in touch
>  	
> Write us an email now, we'll get back to you as fast as we can.
>  
>  	
> Connect with us on your favourite social network.
>  	
> Reach out in 140 characters! We are @centrepointme.
>  
> 	
> Call us on 800-MYCP (800-6927). 
> 7 days a week, 24 hours a day
> 
> © 2022 Retail World Limited	 
>  
> Privacy Policy  | Terms & Conditions

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4716678