Subject: Email was not delivered to [email-masked]
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 19 Aug 2022 17:50:16 +0000

Hi Samer Salmeh,  
  The following message composed by you on ticket 4750818 failed to reach the recipient [email-masked]. 
  Reason: "Email dropped due to unavailability of DNS records on recipient domain side. Please contact recipient domain administrator and contact support..  "
  Message content:  Hi Majid,     Thank you for reaching out to us and giving us the opportunity to serve you.     We sincerely apologise for the inconvenience caused to you.     We would like to inform you that we have processed the refund of the amount (AED172.00) on (14/08/2022) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.     We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.     Your Friends,  The Support Team