Subject: Fwd: WWD: 8174234284: Damaged Item.
From: Nikhil Bishnoi <[email-masked]>
To: Mohamed Shabaz Khan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Samer Salmeh <[email-masked]>, Elbadri <[email-masked]>
Date: Fri, 19 Aug 2022 09:09:59 -0700 (MST)

Hi Shabaz, 

Kindly provide approval for return and refund as per below mail and note under ticket id 4638801. 

Thank you for your help. 

Regards, 
Nikhil 

From: "Samer Salmeh" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Saturday, 6 August, 2022 13:15:14 
Subject: WWD: 8174234284: Damaged Item. 

Hi Team, 

Problem Statement: Damaged Item. 

Order Date : Jun 15, 2022 
Order ID: 8174234284 
Tracking ID: 19026548174234284 

Issue Description: The customer emailed us informing that he received the item (163710645 - - Shasha Triple Bunk Bed - 90x200 cm) on but the item which they received is getting damaged, customer also provided us the picture of damaged item. 

Kindly check on this concern and fix the issue on priority. 

Thank you for your help. 

Regards, 
Samer