Subject: Re: [#4614357] - Click & Collect
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Thu, 18 Aug 2022 08:50:29 +0000

Hi Samer Salmeh,  This Complaints has been Resolved     
                           
                            On
                            Wed, 13 Jul at  3:37 PM
                            ,  Samer Salmeh <[email-masked]>  wrote:
                             
 Hi Team,  Problem Statement:  WWD DAMAGED ITEM Order Date : Jul 7, 2022 Order ID: 8177720170 Item ID: 162750645 - - Slim 15-Pair Shoe Cabinet  Assistance Required: Damaged Item Recieved 
 
 Issue Description: Customer emailed us informing that he/she received the item but the item which they recieved is damaged, customer also provided us the picture of damaged item.  
 
 Now customer is asking for fix/ return /exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.  Regards, Samer