Subject: New Reply Received - Support | Refund Bed Mattress
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Tue, 16 Aug 2022 10:56:19 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Support | Refund Bed Mattress   Ticket comment <div dir="auto">Dear Homecenter,</div>
<div dir="auto">    As agreed with your team I should received the new mattress by today but no one contacted me for delivery and i got the invoice for the new mattress. Please support and ask someone to call me.</div>
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<div dir="auto">BR,</div>
<div dir="auto">Ahmed Sanjaq</div>
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<div dir="auto" style="font-size:12px; color:#575757">Sent from my Galaxy</div>
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<div>-------- Original message --------</div>
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<div>From: Home Centre UAE &lt;[email-masked]&gt; 
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<div>Date: 13/08/2022 17:24 (GMT+03:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#4575677] - Support | Refund Bed Mattress </div>
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<div dir="ltr">Hi Ahmed,<br>
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Thank you for reaching out to us with your concern.<br>
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We are really sorry for the inconvenience caused to you. However, this is not typical of the experience we offer.<br>
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We’re on it - and we’ll do our best to sort this out quickly.<br>
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Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.<br>
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Please feel free to get in touch if you need further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4575677