Subject: Ticket Assigned - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 16 Aug 2022 06:19:20 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.  No one contacted me to return the items I wanted to return. Its been a week and more.

From: support=[email-masked] <support=[email-masked]> on behalf of Max Fashion <[email-masked]>
Date: Thursday, 28 July 2022 at 6:39 PM
To: Ohoud Albaloushi <[email-masked]>
Subject: We’ve received your return request.
Here’s what you need to do next.

[Max logo]<https://www.maxfashion.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
Download our apps now
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Women<https://www.maxfashion.com/ae/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> Men<https://www.maxfashion.com/ae/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> Girls<https://www.maxfashion.com/ae/en/department/girls?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> Boys<https://www.maxfashion.com/ae/en/department/boys?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> Shoes<https://www.maxfashion.com/ae/en/department/shoes?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> Inspiration<https://www.maxfashion.com/ae/en/inspiration?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>

We’ve received your return request.

Hi Ohoud Albaloushi, thank you for getting in touch with us. Here’s how your return 1002925451 for order 9579824770 will work.
Our delivery partner will pick up your return in around 2-5 business days.
Order Details

Item

Description

Total Price
[https://media.maxfashion.com/i/max/C22WCTFSFFS0352CREAMMEDIUM-C22WCTFSFFS0352-MXWN22051922_01-2100.jpg?v=1&fmt=auto&h=150&w=150&qlt=90&sm=c]
MAX
Solid Wide Leg Pants with Elasticised Waistband
Color: Cream
Size: XL
Quantity: 1
AED 65.62
[https://media.maxfashion.com/i/max/C22WCLFSINV103BLACKDARK-C22WCLFSINV103-MXWIN22210522_01-2100.jpg?fmt=auto&h=150&w=150&qlt=90&sm=c]
MAX
Solid Wide Leg Trouser with Button Closure and Pockets
Color: Black
Size: 22
Quantity: 1
AED 60.94
[https://media.maxfashion.com/i/max/C22WCTFSKB400WHITELIGHT-C22WCTFSKB400-MXWIN22160422_01-2100.jpg?fmt=auto&h=150&w=150&qlt=90&sm=c]
MAX
Solid Ankle Length Pants with Pockets
Color: White
Size: XL
Quantity: 1
AED 51.56
[https://media.maxfashion.com/i/max/C22WCTFSWB406BLACKDARK-C22WCTFSWB406-MXWIN22180422_01-2100.jpg?fmt=auto&h=150&w=150&qlt=90&sm=c]
MAX
Solid Mid-Rise Palazzos with Drawstring Closure and Pockets
Color: Black
Size: 20
Quantity: 1
AED 51.56

Total
AED 229.69
[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
1. Box up your return

Please include the invoice, price tags and any warranty information.
[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
2. Hand over your return

Our delivery partner will pick it up from your doorstep.
[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
3. Receive your refund

This will be issued after we receive your products in our warehouse and conduct a quality check.

Here's how your refund works:

  *   If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
  *   Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
  *   Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4719989