Subject: New Reply Received - Returns
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Sun, 14 Aug 2022 07:43:21 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hello,<div dir="auto"><br></div>
<div dir="auto">I do not have access to a printer. Therefore, how do I proceed with this return?</div>
<div dir="auto"><br></div>
<div dir="auto">Lorraine </div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 14 Aug 2022, 10:32 Home Centre UAE, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Lorraine,</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for shopping with us.<br><br>We sincerely apologise for the inconvenience caused to you.</div>
<div dir="ltr">​</div>
<div dir="ltr">We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</div>
<div dir="ltr">​</div>
<div dir="ltr">After checking and investigating your order information, we can see that the return request has been successfully raised on 14/08/2022. However, the courier team will call you and collect it within 2-5 business days. You can track your request here: ​<a href="https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;&amp;tracking_number%20https://porterex.com/tracking-result/?ParamtereType=awb&amp;ParamtereData=1001518160" rel="noreferrer" target="_blank">LMG.com</a> by using the tracking number: RP0813220006447</div>
<div dir="ltr">
<span style="white-space:pre-wrap">        </span><br>The Invoice has been sent sucessfully for order 8181890183 Invoice# 88883001127720220812 to <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>​</div>
<div><br></div>
<div dir="ltr">Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4726990