Subject: New Reply Received - Conversation with danah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Aug 2022 06:45:19 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Conversation with danah  Ticket comment <div dir="auto">Please explain what was the glitch in the system? Is the item available in your stores? If the item is available in your store you must honor it and send the item to me. <div dir="auto"><br></div>
<div dir="auto">Regards, </div>
<div dir="auto"><br></div>
<div dir="auto">Danah </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Aug 14, 2022, 9:24 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div>Hi Ddehdary,<br><br>
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<div style="line-height:1.38">Thank you for contacting us.</div>
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<div style="line-height:1.38" dir="ltr">We sincerely apologise for the inconvenience caused to you.<br>
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<div style="line-height:1.38"><br></div>
<div style="line-height:1.38"><span>I see that you’ve been expecting delivery for your order. Unfortunately, the order has been cancelled due to a glitch in the system. I am sorry, but this is not typical of the experience we offer, and we understand the inconvenience this has caused. </span></div>
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<div style="line-height:1.38" dir="ltr">Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4714784