Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 12 Aug 2022 14:54:37 +0000

Hi Samer Salmeh,  
  The following message composed by you on ticket 4636373 failed to reach the recipient [email-masked]. 
  Reason: "Email dropped as the email account that you tried to reach does not exist. Please verify the recipient's email address for typos or unnecessary spaces and contact [email-masked].  "
  Message content:  Hi Team,     Order ID: 9578734627  Iteam ID: 163909526 - - WAVE Textured Hardcase Trolley Bag with Retractable Handle Concept: SHOEMART     Issue Description: The customer informed us that he received a damaged item on  20/07/2022, then we asked the customer to share with us an image of the damaged item on the same day; then the customer shared with us on 10/08/2022 an image of the damaged item. The delay in the customer's response is due to his travel and inability to share photos.     Customer history:  the customer with us since 9/8/20 8:00 PM  and he placed 4 orders.     Assistance required: We request you to provide a return approval in ​this case      Regards, Samer