Subject: Re: Request for call: 4663610
From: Manish Kumar <[email-masked]>
To: Saeed Khawaldeh <[email-masked]>, Mario Hisham <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Samer Salmeh <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 12 Aug 2022 03:43:58 -0700 (MST)

Dear Team, 

Please assist us in arranging a call back on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "Samer Salmeh" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Friday, August 12, 2022 3:43:07 PM 
Subject: Request for call: 4663610 

Hi Team, 

The customer contacted us on 28/07/2022 and informed us that he was not able to buy the item as per the mentioned offer, and he wanted the item; therefore, we escalated the issue to Jira team: as per Jira team: This product is not part of the campaign now, hence removed. The customer refused that, and he wants to complain to the ministry regarding that. The customer wants our team to call him ASAP. 

Name: Alejandra Esmoris. 
Phone number 0588939121 
Email ID: [email-masked] 

ticket ID:4663610 
Jira link: https://landmark.atlassian.net/browse/REL-158307 

Regards, 
Samer