Subject: RE: WWD : 8170324016; damaged item
From: Akshay Berry <[email-masked]>
To: Manish Kumar <[email-masked]>, Arunava Mitra <[email-masked]>, Murugapandian Mani <[email-masked]>, Bharathi Kumar <[email-masked]>, Hckdelivery Dept <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Samer Salmeh <[email-masked]>, Elbadri <[email-masked]>, Midhun Madhu <[email-masked]>, Wasim Qureshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Thu, 11 Aug 2022 11:37:34 +0000

@Arunava Mitra<mailto:[email-masked]> @Murugapandian Mani<mailto:[email-masked]> @Bharathi Kumar<mailto:[email-masked]>,

Reminder for the below complaint.

Order ID: 8170324016
Item: 163371023 - - Amanda Lift Top Coffee Table

Regards,
[Logo  Description automatically generated]
Akshay Berry
Vendor Support & Escalations Specialist
T: +971 4 5172125
Landmark Group HQ, Marina, Dubai, UAE

From: Manish Kumar <[email-masked]>
Sent: Thursday, August 11, 2022 1:08 PM
To: Akshay Berry <[email-masked]>
Cc: Arunava Mitra <[email-masked]>; Murugapandian Mani <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Samer Salmeh <[email-masked]>; Elbadri <[email-masked]>; Midhun Madhu <[email-masked]>; Wasim Qureshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>
Subject: Re: WWD : 8170324016; damaged item

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Akshay,

Kindly assist us in getting an update on the below request.
 Problem Statement: Damaged
Child Ticket: 4411590
Order Date : May 15, 2022
Order ID: 8170324016
Tracking ID: NA

Issue Description: The customer emailed us informing us that he received the item (163371023 - - Amanda Lift Top Coffee Table ) but that the item that they received is damaged, customer also provided us the picture of the damaged item.

Thank you for your help.

Regards,
Manish

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Arunava Mitra" <[email-masked]<mailto:[email-masked]>>, "murugapandian mani" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>, "Elbadri" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "wasim qureshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, July 26, 2022 3:51:55 PM
Subject: Re: WWD : 8170324016; damaged item

Hi Team,

Kindly assist us to get an update on the below request.

Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Arunava Mitra" <[email-masked]<mailto:[email-masked]>>, "murugapandian mani" <[email-masked]<mailto:[email-masked]>>, "Escalations Dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>, "Elbadri" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 16 July, 2022 15:22:47
Subject: Re: WWD : 8170324016; damaged item

Hi Team,

Kindly assist us to get an update on the below request.

Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Arunava Mitra" <[email-masked]<mailto:[email-masked]>>, "murugapandian mani" <[email-masked]<mailto:[email-masked]>>
Cc: "Escalations Dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 11 July, 2022 16:34:26
Subject: Re: WWD : 8170324016; damaged item

Dear Team,

Please assist us on the below request.

Thank you for your help.

Regards,
Manish

________________________________
From: "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, June 27, 2022 1:23:53 PM
Subject: WWD : 8170324016; damaged item

Hi Team,

 Problem Statement: Damaged
Child Ticket: 4411590
Order Date : May 15, 2022
Order ID: 8170324016
Tracking ID: NA

Issue Description: The customer emailed us informing us that he received the item (163371023 - - Amanda Lift Top Coffee Table ) but that the item that they received is damaged, customer also provided us the picture of the damaged item.

Please kindly check on this concern and fix the issue on priority.

Thank you for your help.

Regards,
Samer

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