Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 09 Aug 2022 15:59:35 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Okay thanks </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 9 Aug 2022 at 7:49 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>​Hi Esra,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologise for the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of the amount (AED 121 ) in your credit wallet. You can use your my credit account in your online purchase in 5 easy steps:</div>
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<div dir="ltr">Step 1 - Simply log onto your account: <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>
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<div>Step 2 - Start shopping</div>
<div>Step 3 - Add chosen items to basket</div>
<div>Step 4 - Proceed to checkout</div>
<div>Step 5 - Select the my credit as a payment option</div>
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<div dir="ltr">Kindly log in to your account through the requested email ID: <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a> so the balance is available.</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature">Sincerely,<br><br>Esra Amro <br><br>Email: <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>Phone: 0567829554</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4709863