Subject: Re: Damaged item: 8103696606
From: Manish Kumar <[email-masked]>
To: Mohamed Shabaz Khan <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Samer Salmeh <[email-masked]>
Date: Sun, 7 Aug 2022 05:33:13 -0700 (MST)

Dear Mohamed, 

Please assist us on the below return/exchange approval in order to get this case closed. 

Thank you for your help. 

Regards, 
Manish 

From: "Samer Salmeh" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Sunday, August 7, 2022 5:52:31 PM 
Subject: Damaged item: 8103696606 

Hi Team, 

Problem Statement: WWD DAMAGED ITEM 
Order Date : Sep 22, 2021 
Order ID: 8103696606 
Tracking ID: 17464208103696606 
Item ID: 162780162 - - Norwich 2-Seater Fabric Sofa 

Assistance Required: Damaged Item 

Issue Description: Customer emailed us informing that he/she item they is damaged, customer also provided us the picture of damaged item. 

Kindly check and do the needful 

Regards, 
Samer