Subject: Ticket Assigned - Product information
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 07 Aug 2022 11:05:07 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Product information Reference order number 9514894655
I bought this item: it Textured Hardcase Trolley Bag with Retractable Handle on November 23, 2021.
This item is under the warranty for any damage within a year, and now it is broken.
Can please clarify the policy of getting it fixed?
Awaiting your response. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4672877