Subject: Ticket Assigned - My Account
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 03 Aug 2022 13:38:16 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  My Account 01-07-2022	BENEFIT POS - AL RASHID GROUP BSC  MANAMA        BH	26.120 DEBITED AMOUNT

as per SMS last Friday 01-07-2022, payment for order nos. 7376493812 and 7376493870 is not process hence orders are cancelled but as I explained to my 2 calls last Friday to call centre with Ms. Dana and Ms. Hadeel, my account has been debited the amount of BHD 26.120 and no new order nos. has been given.

As per bank, this amount can be only credited back f there is approval from Al Rashig Group to return the amount and it will take 7-14 days before it can be credited back to the acount.

I have not received any communication from Al Rashid Group that the amount will be credied to my account.

Please check into the matter as its 7th day today and eid holidays can affect the return of the amount. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4598726