Subject: Re: [#4678377] - Conversation with User
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Tue, 02 Aug 2022 08:19:44 +0000

Hi Samer Salmeh,  We Will try to send the Rectification team on (04/08/2022)     
                           
                            On
                            Mon, 1 Aug at  6:34 PM
                            ,  Samer Salmeh <[email-masked]>  wrote:

 Hi Team,  Problem Statement:  WWD DAMAGED ITEM Order Date : Jul 17, 2022 Order ID: 8178794003 Tracking ID: 19143488178794003 Item ID: 159662348 - - Clover Fabric Dining Chair   Assistance Required: Damaged Item Recieved 
 
 Issue Description: Customer emailed us informing that he/she received the item on 28/07/2022 but the item which they recieved is damaged  in one chair, customer also provided us the picture of damaged item.  Now customer is asking for fixing/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.  Regards, Samer