Subject: New Reply Received - Shukran
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 02 Aug 2022 06:51:57 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Shukran  Ticket comment <div>Hello, </div>
<div>Can I clarify, this was not a website purc hase.</div>
<div>I believe instore purchases should not immediately reflect the shukran points?</div>
<div>The homebox purchase was above 5000dhs.</div>
<div>Thanks for checking</div>
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<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 2 Aug 2022 at 10:40, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv7896171602"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Sunith,<br>
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<div style="margin-bottom:0.0001pt"><span style="font-size:14px"><br></span></div>
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<span style="font-size:14px">Thank you for getting in touch with us.</span><br>
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<div style="margin-bottom:0.0001pt"><span style="font-size:14px"><br></span></div>
<div><span style="font-size:14px">We see that you are contacting us regarding the Shukran points that you have gained from your last purchases from our website. </span></div>
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<span style="font-size:14px">We would like to inform you that your Shukran points have already been credited to your Shukran account. However, you will not be able to use these points for the next 14 days. This 14 days count starts from the delivery date of your items for your last purchase. </span><br>
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<span style='font-family:-apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px'>Please note that it will take 14 days for the Shukran points that you gained on your purchases to appear on your Shukran account.</span><br>
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<div><span style="font-size:14px">Feel free to get in touch if you need further assistance.</span></div>
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<span style='font-family:-apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px'> Your friends,</span><br>
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<div><span style='font-family:-apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px' dir="ltr"> The Support Team </span></div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4680456