Subject: New Reply Received - Re: How easy was our returns process?
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 31 Jul 2022 14:06:49 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: How easy was our returns process?  Ticket comment <div dir="auto">But whenever i am opening my max or centre point app i have no credit there (i  am sharing screenshot of that)</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 31 Jul 2022, 4:57 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Mariam,</div>
<div dir="ltr">​</div>
<div dir="ltr">
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We sincerely apologise for the inconvenience caused to you.</div>
<div><br></div>
<div dir="ltr">We would like to inform you that we have processed the refund of the amount (30 QAR ) in your credit wallet. You can use your my credit account in your online purchase in 5 easy steps:</div>
<div> </div>
<div dir="ltr">Step 1 - Simply log onto your account: <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>
</div>
<div>Step 2 - Start shopping</div>
<div>Step 3 - Add chosen items to basket</div>
<div>Step 4 - Proceed to checkout</div>
<div>Step 5 - Select the my credit as a payment option</div>
<div><br></div>
<div>Feel free to reach out to us if you need any further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
</div>
</div></div>

	

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Attachments :
1. <a href='https://helpae.maxfashion.com/helpdesk/attachments/2043366050183'>Screenshot_20220731-170311_Max.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4673458