Subject: New Reply Received - COMPLAINT ABOUT SOFA PURCHASED AT HOME CENRE 22 SEP 2021
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 28 Jul 2022 21:12:40 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  COMPLAINT ABOUT SOFA PURCHASED AT HOME CENRE 22 SEP 2021  Ticket comment <div dir="ltr">
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif">Dear Sir,</div>
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif"><br></div>
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif">Its been 2 weeks , and none of your technicians had came to me to resolve the issue.</div>
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif"><br></div>
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif">
<span style='color:rgb(31,31,31);font-family:"Google Sans",Roboto,RobotoDraft,Helvetica,Arial,sans-serif;font-size:22px;font-variant-ligatures:no-contextual'>Ticket number :  [#4622087]  </span><br>
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<div class="gmail_default" style="font-family:trebuchet ms,sans-serif"><span style='color:rgb(31,31,31);font-family:"Google Sans",Roboto,RobotoDraft,Helvetica,Arial,sans-serif;font-size:22px;font-variant-ligatures:no-contextual'><br></span></div>
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif"><span style='color:rgb(31,31,31);font-family:"Google Sans",Roboto,RobotoDraft,Helvetica,Arial,sans-serif;font-size:22px;font-variant-ligatures:no-contextual'>Please escalate.</span></div>
<div><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr">
<div>Thanks </div>
<div><br></div>
<div>Best Regards,</div>
<b>Sanju </b><br><div>+965-65545674</div>
<div>Kuwait</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Jul 16, 2022 at 11:37 AM Homecentre &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr"><div dir="ltr">Hi Sanju Nambiar,<br><br>We will Send the Rectification Team on -(17-07-2022)<br><br>
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                          <blockquote>
                            On
                            Sat, 16 Jul at 12:02 PM
                            <span>,  Homecentre &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:
                            <div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Sanju,<br>
</div>
<div dir="ltr">
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div>We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the item showing the issue so that we can investigate further and assist you accordingly with this.<br><br>
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<div>We are looking forward to hearing from you soon. Thank you for your help!</div>
<div><br></div>
<div>Your Friends,</div>
<div><span dir="ltr">The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4622087