Subject: Re: [#4649071] - بنش اللون غلط والحجم صغير رقم الطلب 8174022239 الرجاء الارجاع للضروره
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sun, 24 Jul 2022 11:17:52 +0000

Hi Samer Salmeh,  Our Customer care team will contact to the Customer today. then we will do the process.     
                           
                            On
                            Sun, 24 Jul at 12:29 PM
                            ,  Samer Salmeh <[email-masked]>  wrote:

 
Hi Team,  Problem Statement:  WWD Wrong Item Order Date : Jun 13, 2022 Order ID: 8174022239 Tracking ID: 18996228174022239 Item ID:162501788

child ticket: 4543070 
 
 Assistance Required: Wrong Item Received

 Issue Description: Customer emailed us informing that he received a wrong item as colour was different from photos on our website. customer also provided us the picture of the item. Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.