Subject: Note Added - [#4628887] Re: You haven't collected order number 8178097376
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 23 Jul 2022 10:40:26 +0000

Hi ,    SRG Salmiya added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4628887    Subject:  Re: You haven't collected order number 8178097376   Requester: Persival.fernandes    Note Content:   <div class="WordSection1">
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<div>From: Youraj Kinhikar <br>
<b>Sent:</b> Saturday, July 23, 2022 1:22 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; SPK Salmiya &lt;[email-masked]&gt;; CP Salmiya &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4628887] - Re: You haven't collected order number 8178097376</div>
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<a id="OWAAM796447" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@SPK Salmiya</span></a><a id="OWAAM634011" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@CP
 Salmiya</span></a>
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<b><span style="color:black">From:</span></b><span style="color:black"> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Friday, July 22, 2022 3:39:35 PM<br>
<b>To:</b> Youraj Kinhikar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4628887] - Re: You haven't collected order number 8178097376</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;color:#183247">Hi Team </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;color:#183247">Kindly update</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;color:#183247">The customer reported that he already collected the order from store but according to the hybris the order status is showing "Ready for pick up" and he is getting order pick up notifications.<br>
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Kindly check and update the order status as "PICK UP COMPLETED"<br>
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Thank you for your help<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;color:#183247">Samer</span></div>
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<span style="font-size:10.5pt">On Wed, 20 Jul at 5:28 AM <span class="xseparator">
, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt">Hi Team </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt">The customer reported that he already collected the order from store but according to the hybris the order status is showing "Ready for pick up" and he is getting order pick up notifications.<br>
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Kindly check and update the order status as "PICK UP COMPLETED"<br>
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Thank you for your help<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt">Rossana</span></div>
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<span style="font-size:10.5pt">On Mon, 18 Jul at 8:59 AM <span class="xseparator">
, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt">Hi Team,<br>
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Problem Statement: C&amp;C order status issue<br>
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Order Date: ​Jul 11, 2022<br>
Order ID: ​8178097376<br>
Store code: ​Centrepoint21118<br>
Tracking ID: ​817809737630999991<br>
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Assistance Required: Need to update order status<br>
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Issue Description: The customer reported that he already collected the order from store but according to the hybris the order status is showing "Ready for pick up" and he is getting order pick up notifications.<br>
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Kindly check and update the order status as "PICK UP COMPLETED"<br>
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Thank you for your help<br>
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Regards,<br>
Rossana</span></div>
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