Subject: Note Added - [#4628887] Re: You haven't collected order number 8178097376
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 23 Jul 2022 10:21:44 +0000

Hi ,    Youraj Kinhikar added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4628887    Subject:  Re: You haven't collected order number 8178097376   Requester: Persival.fernandes    Note Content:   <div>
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<a rel="noreferrer" id="OWAAM796447" href="mailto:[email-masked]">@SPK Salmiya</a><a rel="noreferrer" id="OWAAM634011" href="mailto:[email-masked]">@CP Salmiya</a>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, July 22, 2022 3:39:35 PM<br>
<b>To:</b> Youraj Kinhikar &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4628887] - Re: You haven't collected order number 8178097376
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Hi Team </div>
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Kindly update</div>
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The customer reported that he already collected the order from store but according to the hybris the order status is showing "Ready for pick up" and he is getting order pick up notifications.<br style="box-sizing:border-box">
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Kindly check and update the order status as "PICK UP COMPLETED"<br style="box-sizing:border-box">
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Thank you for your help<br style="box-sizing:border-box">
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Regards,</div>
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Samer</div>
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<blockquote class="x_freshdesk_quote">On Wed, 20 Jul at 5:28 AM <span class="x_separator">
, Centrepoint &lt;[email-masked]&gt; wrote:
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<div dir="ltr">Hi Team </div>
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<div dir="ltr">The customer reported that he already collected the order from store but according to the hybris the order status is showing "Ready for pick up" and he is getting order pick up notifications.<br>
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Kindly check and update the order status as "PICK UP COMPLETED"<br>
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Thank you for your help<br>
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Regards,</div>
<div dir="ltr">Rossana</div>
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<blockquote class="x_freshdesk_quote">On Mon, 18 Jul at 8:59 AM <span class="x_separator">
, Centrepoint &lt;[email-masked]&gt; wrote:
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<div dir="ltr">Hi Team,<br>
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Problem Statement: C&amp;C order status issue<br>
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Order Date: ​Jul 11, 2022<br>
Order ID: ​8178097376<br>
Store code: ​Centrepoint21118<br>
Tracking ID: ​817809737630999991<br>
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Assistance Required: Need to update order status<br>
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Issue Description: The customer reported that he already collected the order from store but according to the hybris the order status is showing "Ready for pick up" and he is getting order pick up notifications.<br>
<br>
Kindly check and update the order status as "PICK UP COMPLETED"<br>
<br>
Thank you for your help<br>
<br>
Regards,<br>
Rossana</div>
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