Subject: New Reply Received - Wallet balance
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jul 2022 12:16:51 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Wallet balance  Ticket comment <div>This doesn’t work!!!</div>
<div>Pls resolve the issue ASAP</div>
<div>SEE ATTACHED!<br><br>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thursday, July 21, 2022, Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Roula,</div>
<div dir="ltr">​</div>
<div dir="ltr">
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">With refernce to your order ID: 9576502352</div>
<div><br></div>
<div dir="ltr">We would like to inform you that we have processed the refund of amount (AED 183 ) as a refund voucher which you can use it on your next purchase with us. The voucher code you need to apply in promo code section at checkout is 95765023525972630831<br><div> </div>
<div>* Terms and conditions:</div>
<div>1. This voucher code is valid till 6 Months</div>
<div dir="ltr">2. Voucher is only valid on SPLASH</div>
<div>3. The voucher code can only be used once, on a single transaction – per head/credit card/registration. </div>
<br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br>
</div>
</div>
</div></div>

	

</div></blockquote>
<br><br>-- <br><div>Roula Al Bandak<br>BDD/ Mgr. Partner</div>
<div>
<br>Best Regards,</div>
<div>
<br>AL Bandak Trading Est L.L.C<br>Mobile:0564432122<br>Tel : + 971 4 262 8980 / 5915970<br>P.O.Box : 1921<br>Dubai<br>U.A.E</div>
<div>
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br><a href="http://www.al-bandak.com" rel="noreferrer">www.al-bandak.com</a><br>
</div>
</blockquote></div>

Attachments :
1. <a href='https://helpae.splashfashions.com/helpdesk/attachments/2043362594143'>B127C669-5027-4A7E-819A-FA60080AC185.png</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4637666