Subject: Re: [#4637368] - Different color
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jul 2022 07:58:21 +0000

Hi Samer Sal  ​  ​Today the Rectification will going for Check.      
                           
                            On
                            Wed, 20 Jul at  1:32 PM
                            ,  Samer Salmeh <[email-masked]>  wrote:
                             
 Hi Team,  Problem Statement:  WWD Wrong Item Order ID: 8178474505 
 Order Data: Jul 14, 2022  Item ID:162672765 - - Denis 3-Seater Fabric Electric Recliner   Assistance Required: Wrong Item Received 
 
 Issue Description: Customer emailed us informing that he received a wrong item as colour was different from photos on our website. customer also provided us the picture of the item. 
 
 Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.  Regards, Samer