Subject: Note Added - [#4609779] Re: You haven't collected order number 9576566548
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jul 2022 05:11:46 +0000

Hi ,    jainul hussain added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4609779    Subject:  Re: You haven't collected order number 9576566548   Requester: randhik m    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAM22546DE6EDB94FA4BA25B2361A85176F" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@DoloresCordova</span></a> /
<a id="OWAAM6C275F9E38BE494BA458309A09568AF7" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ops cpalghurairmall</span></a>
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<div class="MsoNormal">Please check and do the needful…</div>
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<div class="MsoNormal">Best Regards!<span style='font-size:12.0pt;font-family:"MS PGothic",sans-serif'></span>
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<div class="MsoNormal">M.Hussain<span style='font-size:12.0pt;font-family:"MS PGothic",sans-serif'></span>
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<div class="MsoNormal">Sr. Executive – Retail Operations<span style='font-size:12.0pt;font-family:"MS PGothic",sans-serif'></span>
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<div class="MsoNormal">M : +971 561 997 151<span style='font-size:12.0pt;font-family:"MS PGothic",sans-serif'></span>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, July 15, 2022 6:53 PM<br>
<b>To:</b> Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4609779] - Re: You haven't collected order number 9576566548</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Kindly update us on the below, thank you for your help!<br>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Problem Statement: C&amp;C order status issue</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Order Date:
</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#005A95'>Jul 1, 2022</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Order ID: 9576566548</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Store code: Splash21168</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Tracking ID: 957656654899990001</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Assistance Required: Need to update order status</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Issue Description: The customer reported that he already collected the order from store but according to the hybris the order status is showing "Ready for pick
 up" and he is getting order pick up notifications.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Kindly check and update the order status as "PICK UP COMPLETED"</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Thank you for your help</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Abdulqader</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Wed, 13 Jul at 10:52 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Hi Team,</span><span style="color:#183247"></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Kindly update us on the below, thank you for your help!<br>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Problem Statement: C&amp;C order status issue</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Order Date: </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#005A95'>Jul 1, 2022</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Order ID: 9576566548</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Store code: Splash21168</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Tracking ID: 957656654899990001</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Assistance Required: Need to update order status</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Issue Description: The customer reported that he already collected the order from store but according to the hybris the order status is showing "Ready for pick
 up" and he is getting order pick up notifications.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Kindly check and update the order status as "PICK UP COMPLETED"</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'></span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Thank you for your help</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Abdulqader</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4609779:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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