Subject: Ticket Assigned - Re: We’ve received your return request.
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 17 Jul 2022 13:45:03 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.  Hello,

My return hasn’t been collected as yet. Do you know when this will happen?
I am going away for the summer early tomorrow morning. I will need to leave the package outside the door for collection

Thank you
Melissa

Sent from my iPhone

On 28 Jun 2022, at 3:11 pm, Splash Fashions <[email-masked]> wrote:

Here’s what you need to do next.

[Splash logo]<https://www.splashfashions.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
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We’ve received your return request.

Hi Melissa Pezeshkian, thank you for getting in touch with us. Here’s how your return 1002814720 for order 9575791069 will work.
Our delivery partner will pick up your return in around 2-5 business days.

Order Details

Item

Description

Total Price

[https://media.centrepointstores.com/i/centrepoint/8517905-HQ129672-SPWIN22070522_01-2100.jpg?fmt=auto&h=150&w=150&qlt=90&sm=c]
SPLASH
Sustainable 2Xtremz Lace Textured Dress with Spread Collar and Short Sleeves
Color: White
Size: M
Quantity: 1
AED 119
[https://media.centrepointstores.com/i/centrepoint/8517904-HQ129672-SPWIN22070522_01-2100.jpg?fmt=auto&h=150&w=150&qlt=90&sm=c]
SPLASH
Sustainable 2Xtremz Lace Textured Dress with Spread Collar and Short Sleeves
Color: Black
Size: M
Quantity: 1
AED 119
[https://media.centrepointstores.com/i/centrepoint/5533604-HQ127940-SP22270222_01-2100.jpg?fmt=auto&h=150&w=150&qlt=90&sm=c]
SPLASH
Printed Sleeveless Maxi Dress with Tie-Up Neck
Color: Green
Size: 12
Quantity: 1
AED 112

Total   AED 350
[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
1. Box up your return

Please include the invoice, price tags and any warranty information.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
2. Hand over your return

Our delivery partner will pick it up from your doorstep.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
3. Receive your refund

This will be issued after we receive your products in our warehouse and conduct a quality check.

Here's how your refund works:

  *   If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
  *   Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
  *   Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.

Need help? Get in touch
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