Subject: Note Added - [#4600696] Returns
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Sun, 17 Jul 2022 06:09:03 +0000

Hi ,    Tabish Shafeeq added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4600696    Subject:  Returns   Requester: Rajeev Sachawani    Note Content:   <div dir="ltr">
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<div>Dear Team,</div>
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<div dir="ltr">We will connect with the customer today and will try to get this res<span>olved ASAP.</span>
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<div dir="ltr"><span>Thanks &amp; Regards,</span></div>
<div dir="ltr"><span>Tabish Shafeeq</span></div>
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<div>From: Home Centre UAE &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, July 17, 2022 8:53 AM<br>
<b>To:</b> Tabish Shafeeq &lt;[email-masked]&gt;; Hckmgrsamamall &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked] &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4600696] - Returns
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<div dir="ltr">Hi Team,</div>
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<strong>Kindly update?</strong><br>
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 Problem Statement: Damaged Item.<br>
Invoice number : 40062201619620190208<br>
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Issue Description: The customer emailed us informing that he received the item Sofa from Sama mall store which is still under warranty and got damaged, he has done lot of follow-up since last 2 months and 2 times your warehouse/ workshop people visited his
 house and taken the report/ photo of sofa. <br>
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Kindly check on this concern and fix the issue on priority.<br>
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Thank you for your help.<br>
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Regards,<br>
Samer</div>
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<blockquote class="freshdesk_quote">On Fri, 15 Jul at 7:32 PM <span class="separator">
, Home Centre UAE &lt;[email-masked]&gt; wrote:
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<div style="box-sizing:border-box; word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
Hi Team,</div>
<div dir="ltr" style="box-sizing:border-box; word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
Kindly update?<br style="box-sizing:border-box">
 <br style="box-sizing:border-box">
 Problem Statement: Damaged Item.</div>
<div dir="ltr" style="box-sizing:border-box; word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
Invoice number : 40062201619620190208<br style="box-sizing:border-box">
<br style="box-sizing:border-box">
Issue Description: The customer emailed us informing that he received the item <span dir="ltr" style="box-sizing:border-box; word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; float:none; display:inline!important">
Sofa from Sama mall store which is still under warranty and got damaged, he has done lot of follow-up since last 2 months and 2 times your warehouse/ workshop people visited his house and taken the report/ photo of sofa.</span> <br style="box-sizing:border-box">
<br style="box-sizing:border-box">
Kindly check on this concern and fix the issue on priority.<br style="box-sizing:border-box">
<br style="box-sizing:border-box">
Thank you for your help.<br style="box-sizing:border-box">
<br style="box-sizing:border-box">
Regards,</div>
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Samer</div>
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<blockquote class="freshdesk_quote">On Sun, 10 Jul at 9:32 AM <span class="separator">
, Home Centre UAE &lt;[email-masked]&gt; wrote:
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<div dir="ltr">
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<div>Hi Team,<br style="box-sizing:border-box">
 <br style="box-sizing:border-box">
 Problem Statement: Damaged Item.</div>
<div dir="ltr">Invoice number : 40062201619620190208<br style="box-sizing:border-box">
<br style="box-sizing:border-box">
Issue Description: The customer emailed us informing that he received the item​ <span dir="ltr" style="color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; display:inline!important; float:none">
Sofa from Sama mall store which is still under warranty and got damaged, he has done lot of follow-up since last 2 months and 2 times your warehouse/ workshop people visited his house and taken the report/ photo of sofa.</span> <br style="box-sizing:border-box">
<br style="box-sizing:border-box">
Kindly check on this concern and fix the issue on priority.<br style="box-sizing:border-box">
<br style="box-sizing:border-box">
Thank you for your help.<br style="box-sizing:border-box">
<br style="box-sizing:border-box">
Regards,</div>
<div dir="ltr">M.T</div>
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