Subject: Fwd: Refund Approval - 8268660221
From: Nikhil Bishnoi <[email-masked]>
To: Samer Salmeh <[email-masked]>
Date: Sat, 16 Jul 2022 05:12:42 -0700 (MST)

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Friday, 20 August, 2021 13:21:55 
Subject: Refund Approval - 8268660221 

Hi Team, 

Problem Statement: Refund approval 
Order Date : June 10, 2021 
Order ID: 8268660221 
Return Tracking ID: RP0612210005582 
Item ID: 162897201 
Child ticket id: 2836333 
Issue Description: The customer is persistent that he has returned the above mentioned item as well with the returns. But, we have checked with the WH and the courier team as well and they have confirmed that they received only 1 item and the refund for the same has been processed. 

Case History: The customer came to us on June 25 with the issue. 
Customer History: The customer has been with us since June 2021 and has completed 6 orders with us so far. The item value is KWD 22.90. 

Assistance Required: Kindly provide us the approval to process the refund for the mentioned item. 

Regards, 
Nikhil.