Subject: Re: [#4620226] - Piece broken urgency
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sat, 16 Jul 2022 08:42:51 +0000

Hi Samer Salmeh,  ​We will try to Send the Rectification Team on (17-07-2022)     
                           
                            On
                            Fri, 15 Jul at 12:56 PM
                            ,  Samer Salmeh <[email-masked]>  wrote:
                              Hi Team,  Problem Statement:  WWD DAMAGED ITEM Order Date : Jul 13, 2021 Order ID: 8278473768 Tracking ID: 17457178278473768 Item ID: 161691850 - - Polygon 8-Seater Glass Top Dining Set  Issue Description: The customer emailed us informing that the item is damaged, and it's under warranty.  The customer also provided us a picture of the damaged item.   Now the customer is asking for a replacement/ fixing the item. So we request you to check this concern and do the needful  Regards, Samer