Subject: New Reply Received - Promotions or Gift Vouchers
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 15 Jul 2022 11:22:55 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Promotions or Gift Vouchers  Ticket comment <div dir="auto"><div>Hi,<div dir="auto"><br></div>
<div dir="auto">My dear, if I used the code and got the discount then why would I be emailing you guys?</div>
<div dir="auto"><br></div>
<div dir="auto">The whole issue is that the code did not activate on the order as it was showing as unvalid/not working. </div>
<div dir="auto"><br></div>
<div dir="auto">Upon asking Tabby they informed it is a valid code, upon asking Splash on call they confirmed it is a valid code, then why is the code not working in your app is my whole question. </div>
<div dir="auto"><br></div>
<div dir="auto">Kindly read my emails properly and advise accordingly.</div>
<div dir="auto"><br></div>
<div dir="auto">Thank you. </div>
<br><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 14 Jul 2022, 6:34 am Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Saadahmedbarai,<br><br>Thank you for reaching out to us.</div>
<div dir="ltr">
<br>We sincerely apologize for any inconvenience however, please note all promo codes can only be used once. Once a promo code has been redeemed under your account, you won't be able to use the same promo code again. </div>
<div dir="ltr">​</div>
<div dir="ltr">Could you please share with us the promo code that you are trying to use along with a screenshotof the error that you are receiving so that we can check from our end and assist you with this.<br>
</div>
<div dir="ltr">We are looking forward to hear from you soon. Thank you for tour help!</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
</div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4615750