Subject: Note Added - [#4556299] Feedback complain
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 14 Jul 2022 12:47:24 +0000

Hi ,    Mirgul Kozukeeva added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4556299    Subject:  Feedback complain   Requester: Maryam Ali    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Dear Support team,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">In regards of below complain concept manager of Babyshop have contacted customer.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">We convince her to re-visit our store and she agreed.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Mentioned team member Cristy – submitted her resignation last month and her last working day is 17<sup>th</sup> of July.
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Kind regards,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Mira </span></div>
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<div>From: Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>[email-masked]</span></a><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>&gt;
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<b>Sent:</b> Saturday, July 2, 2022 2:04 PM<br>
<b>To:</b> Jainul Ameer Mohammed Hussain &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>[email-masked]</span></a><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>[email-masked]</span></a><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>&gt;;
 Praveen Jawadi &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>[email-masked]</span></a><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>&gt;<br>
<b>Subject:</b> Fwd: [#4556299] - Feedback complain</span>
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<b><i><span style='font-size:13.5pt;font-family:"Segoe UI",sans-serif;color:indianred'>CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Issue description: Store staff complaint.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Customer name: Maryam Ali Nasib  </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>contact number; 0504252335 </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>I hope this complain find you well yesterday I visit Centerpoint Dubai mall brunch with my kids for the shopping so sad and feeling bad that I was checking the clothes  so
 nicely and carefully suddenly one of the stuff she’s name cristy she start to shout at me and try to push my hands from the clothes and shouting on me and asking to tell her the size of the cloth pulling the clothes from my hand and it was so bad feeling that
 when I ask her why she is behavior like that she said it’s closing time and finish fast saw it was not accepted and I ask for the any supervisor for the branch or manager she said no one there all of them left already  and I asked her to take me to the counter
 so I can ask if really there is any supervisor surprised that the supervisor was there when she saw the supervisor she start to said sorry but she was ignoring and telling me I am lying and she was so bad behavior with me  and I am a customer she have to serve
 me and help me not to shout on me and tell me I am lying I believe that this complain will take action and you can check in your cameras in the store .</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>PLease check and do the needful.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Best regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Mohamed.</span></div>
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