Subject: Note Added - [#4603958] Re: Your Click & Collect order is confirmed!
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 13 Jul 2022 06:58:38 +0000

Hi ,    Max Sharjah added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4603958    Subject:  Re: Your Click & Collect order is confirmed!   Requester: Hafiza Shoaib    Note Content:   <div style='font-family: "Trebuchet MS", Trebuchet, sans-serif; font-size: 11pt; color: rgb(0, 0, 0)' class="elementToProof">
Dear Team,</div>
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<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt"><span style="font-size:12pt"><span style='font-family:"Palatino Linotype","Book Antiqua",Palatino,serif; font-size:12pt'><span style='font-size: 10pt; font-family: "Trebuchet MS", Trebuchet, sans-serif'>Greetings
 from Max Sharjah Al Wahda</span><span style='font-size:11pt; font-family:"Trebuchet MS",Trebuchet,sans-serif'> </span></span></span></div>
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<div>Just to update you, we have been sending multiple remeinders saying that we have received the order physically, but not reflecting in SAHLA </div>
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<div>There was no response given from the Click and Collect team or Escalations team,</div>
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<div>And yes, the order is physically available at the store, We have informed the customer to come and collect it.</div>
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<b style="font-size:12pt"><span style='font-family:"Palatino Linotype","Book Antiqua",Palatino,serif; font-size:12pt'><span style='font-size:11pt; font-family:"Trebuchet MS",Trebuchet,sans-serif'>Than</span><span style='font-size:11pt; font-family:"Trebuchet MS",Trebuchet,sans-serif'>ks
 &amp; Regards</span></span></b><b style="font-size:12pt"><span style='font-family:"Palatino Linotype","Book Antiqua",Palatino,serif; font-size:12pt'><span style='font-size:11pt; font-family:"Trebuchet MS",Trebuchet,sans-serif'>                  </span></span></b><br>
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<span style="font-size:11pt"></span><span style="font-size:10pt"></span><span style='font-family:"Trebuchet MS",Trebuchet,sans-serif; font-size:12pt'></span><font><span style="color:rgb(0,0,0); font-size:12pt"></span></font><span style='font-family:"Palatino Linotype","Book Antiqua",Palatino,serif; font-size:12pt; font-size:12pt'></span><span style='font-family:"Palatino Linotype","Book Antiqua",Palatino,serif; font-size:12pt; background-color:rgb(255,255,255); color:rgb(0,0,0); font-size:12pt'></span><span style='font-family:"Palatino Linotype","Book Antiqua",Palatino,serif; font-size:12pt; font-size:12pt'></span><font><span style="color:rgb(0,0,0); font-size:12pt"></span></font><span style='font-family:"Trebuchet MS",Trebuchet,sans-serif; font-size:12pt'></span><span style="font-size:10pt"></span><span style="font-size:11pt"></span>
<div><font><span style="font-size:13.3333px"><b><span style="font-family:Tahoma,Geneva,sans-serif; font-size:11pt"><span style='font-family:"Trebuchet MS",Trebuchet,sans-serif'><span style='font-family:"Trebuchet MS",Trebuchet,sans-serif; font-size:11pt'> Mutahar
 Pasha                            </span><span style='font-family:"Trebuchet MS",Trebuchet,sans-serif; font-size:11pt'>                             </span></span><span style='font-family:"Trebuchet MS",Trebuchet,sans-serif; font-size:11pt'>                 
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<span style="font-size:11pt"></span><span style="font-size:10pt"></span><span style='font-family:"Trebuchet MS",Trebuchet,sans-serif; font-size:12pt'></span><font><span style="color:rgb(0,0,0); font-size:12pt"></span></font><span style='font-family:"Palatino Linotype","Book Antiqua",Palatino,serif; font-size:12pt; font-size:12pt'></span><span style='font-family:"Palatino Linotype","Book Antiqua",Palatino,serif; font-size:12pt; background-color:rgb(255,255,255); color:rgb(0,0,0); font-size:12pt'></span><span style='font-family:"Palatino Linotype","Book Antiqua",Palatino,serif; font-size:12pt; font-size:12pt'></span><font><span style="color:rgb(0,0,0); font-size:12pt"></span></font><span style='font-family:"Trebuchet MS",Trebuchet,sans-serif; font-size:12pt'></span><span style="font-size:10pt"></span><span style="font-size:11pt"></span>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt"><b><span style='font-family:"Palatino Linotype","Book Antiqua",Palatino,serif; font-size:11pt'><span style='font-size:11pt; background-color:rgb(255,255,255); color:rgb(0,0,0); font-family:"Trebuchet MS",Trebuchet,sans-serif'>Max
 Sharjah Al-Wa</span><span style='font-size:11pt; background-color:rgb(255,255,255); color:rgb(0,0,0); font-family:"Trebuchet MS",Trebuchet,sans-serif'>hda</span></span></b></div>
<span style="font-size:11pt"></span><span style="font-size:10pt"></span><span style='font-family:"Trebuchet MS",Trebuchet,sans-serif; font-size:12pt'></span><font><span style="color:rgb(0,0,0); font-size:12pt"></span></font><span style='font-family:"Palatino Linotype","Book Antiqua",Palatino,serif; font-size:12pt; font-size:12pt'></span><span style='font-family:"Palatino Linotype","Book Antiqua",Palatino,serif; font-size:12pt; background-color:rgb(255,255,255); color:rgb(0,0,0); font-size:12pt'></span><span style='font-family:"Palatino Linotype","Book Antiqua",Palatino,serif; font-size:12pt; font-size:12pt'></span><font><span style="color:rgb(0,0,0); font-size:12pt"></span></font><span style='font-family:"Trebuchet MS",Trebuchet,sans-serif; font-size:12pt'></span><span style="font-size:10pt"></span><span style="font-size:11pt"></span>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt"><b><span style='font-family:"Trebuchet MS",Trebuchet,sans-serif; font-size:11pt; background-color:rgb(255,255,255); color:rgb(0,111,201)'>06-539 4725</span></b></div>
<span style="font-size:11pt"></span><span style="font-size:10pt"></span><span style="color:rgb(0,111,201)"></span><span style='font-family:"Trebuchet MS",Trebuchet,sans-serif; font-size:12pt'></span><font><span style="color:rgb(0,0,0); font-size:12pt"></span></font><span style='font-family:"Palatino Linotype","Book Antiqua",Palatino,serif; font-size:12pt; font-size:12pt'></span><font><span style="color:rgb(0,0,0); font-size:12pt"></span></font><span style='font-family:"Trebuchet MS",Trebuchet,sans-serif; font-size:12pt'></span><span style="color:rgb(0,111,201)"></span><span style="font-size:10pt"></span><span style="font-size:11pt"></span>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt"><b><span style='font-family:"Trebuchet MS",Trebuchet,sans-serif; font-size:11pt; background-color:rgb(255,255,255); color:rgb(0,111,201)'>056-505 5930</span></b></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Mayur Hotwani &lt;[email-masked]&gt;<br>
<b>Sent:</b> 13 July 2022 10:44<br>
<b>To:</b> Max Sharjah &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fw: [#4603958] - Re: Your Click &amp; Collect order is confirmed!
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<span style="font-size:12pt; margin:0px; background-color:rgb(255,255,255)">Dear Store,</span><span style="background-color:rgb(255,255,255); display:inline!important"></span>
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<span style="font-size:12pt; margin:0px; background-color:rgb(255,255,255)">Please check and revert to escalations team.</span><br>
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<font><span style="font-size:12pt"><font><span style="font-size:10pt"><span style="background-color:rgb(255,238,148)">Mayur Hotwani</span></span></font></span></font>
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<font><span style="font-size:12pt"><font><span style="font-size:10pt">Landmark Group, MAX Fashions </span></font></span></font>
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<font><span style="font-size:12pt"><font><span style="font-size:10pt">Mobile: +971-56-408-3951</span></font></span></font><span style="font-size:10pt; font-family:Verdana,sans-serif"> </span>
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<font><span style="font-size:12pt"><font><span style="font-size:10pt">Email:
<span style="background-color:rgb(255,238,148)">[email-masked]</span></span></font></span></font>
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<font><span style="font-size:12pt"><font><span style="font-size:10pt">Web:   </span></font><a href="http://maxfashion.com/" target="_blank" rel="noreferrer"><font><span style="font-size:10pt">http://maxfashion.com/</span></font></a></span></font>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, July 13, 2022 10:06 AM<br>
<b>To:</b> Mayur Hotwani &lt;[email-masked]&gt;; Prakash Iyangar &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4603958] - Re: Your Click &amp; Collect order is confirmed!</font>
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<div style="color:INDIANRED"><b><i><font>CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div dir="ltr">Hi Team,</div>
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<strong>Urgent Reminder</strong><br>
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With reference to the order number: 9577028778<br>
Store Code: Max60074<br>
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Order placed on (Jul 3, 2022) and the order status is still showing ready to ship. Please check and advise if the order is physically available at the store. If so, please contact the customer and hand over the order to him.<br>
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Thank you for your help!<br>
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Regards,<br>
Samer</div>
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<blockquote class="x_x_freshdesk_quote">On Mon, 11 Jul at 11:27 AM <span class="x_x_separator">
, Max &lt;[email-masked]&gt; wrote:
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<div dir="ltr">Hi Team,</div>
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<strong>kindly update<br>
</strong><br>
With reference to the order number: 9577028778<br>
Store Code: Max60074<br>
<br>
Order placed on (Jul 3, 2022) and the order status is still showing ready to ship. Please check and advise if the order is physically available at the store. If so, please contact the customer and hand over the order to him.<br>
<br>
Thank you for your help!<br>
<br>
Regards,<br>
Samer</div>
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<blockquote class="x_x_freshdesk_quote">On Sat, 9 Jul at 2:05 PM <span class="x_x_separator">
, Max &lt;[email-masked]&gt; wrote:
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<div>Hi Team,</div>
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<div dir="ltr">With reference to the order number: 9577028778</div>
<div dir="ltr">Store Code: Max60074</div>
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<div dir="ltr">Order placed on (Jul 3, 2022) and the order status is still showing ready to ship. Please check and advise if the order is physically available at the store. If so, please contact the customer and hand over the order to them.</div>
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<div>Thank you for your help!</div>
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<div>Regards,</div>
<div>Huma Sayed</div>
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