Subject: Ticket Assigned - Complaint about a service
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 13 Jul 2022 06:42:36 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Complaint about a service  Dear Customer service,

I have shopped from Max store in Bawadi mall Alain, and faced an unsatisfied service at the cashier.

We wanted to use Fazaa card for a discount since our bill was 200 AED so we showed her a screenshot of the barcode and card picture with the name on it instead of showing it in the application  because we did not have internet and the application was pending even and was not able to open . But still the woman working there insisted to show her from the application although we said we'll show her our ID as a prove to make sure we are not lying. Also , the screenshot we had had worked in all other places and was fine only there she did not make things go easily for the customer which also made people behind us wait a long time .

I patiently await for your email with taking my issue in concern.

Sincerely,

Mariam

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4608065