Subject: Ticket Assigned - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 07 Jul 2022 13:50:53 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns i am writing to complain about 2 payment which was supposed to be credited back to my bank account since 15 June 2022.

i returned 2 items under order no 9572379809  AED 58.50 and  AED 15. i received sms on 15/06/2022 that those refund will be credited to my bank account in 5-7 business days. 

till today these amount is not yet credited to my account and i called your customer service number to in enquire about why this delay, they keep telling me that the refund was already done and i should check with my bank. i checked my bank statement many times but these transaction are still not credited.

please share with my the transfer copy from your account for these amounts  or any details so i get back to my bank to check as they are asking for the same in order to check well.

Thanks https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4597992