Subject: New Reply Received - Re: Your products are on the way
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 07 Jul 2022 12:33:02 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto"><br></div>
<div dir="auto">Thank you for your response. I appreciate it.</div>
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<div>On Wed, 6 Jul 2022 at 4:53 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Anik,</div>
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<div dir="ltr">Thank you for reaching out to us.<br><br>We are truly sorry to hear that you are not satisfied with our services. This is surely not the experience we want our customers to have when they shop with us.<br><br>We know that you expect the highest levels of service from our company, and we are very sorry for our failure to comply with the basic standards and for the inconvenience, we caused in delivering the order.<br><br>We also assure you that a request has been submitted to the concerned team not to repeat this experiment in the future.<br><br>Thanks for your cooperation and appreciate your understanding with us.<br><br>Do not hesitate to contact us if you have any inquiries.<br><br>Your Friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4562365