Subject: New Reply Received - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 06 Jul 2022 18:31:27 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="auto">
<div dir="auto"></div>I can't go to return my stuff can u send my cash back with who will come to collect my return thing<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 6 Jul 2022, 7:07 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">Hi Anisa,</div>
<div dir="ltr">
<br>Thank you for shopping with us.<br><br>We sincerely apologise for the inconvenience caused to you.</div>
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<div dir="ltr">After checking and investigating your order information, we can see that the return request was successfully raised on 06/07/2022; however, the courier team will call you and collect it within 2-5 business days.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Once the refund is processed, the amount you paid will be refunded to your ​credit wallet.</div>
<div dir="ltr"><br></div>
<div dir="ltr">If you want a refund in cash, here’s what you need to do.<br> <br>·Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any Max store and ask them for a cash refund. </div>
<div dir="ltr">​<br>
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<div dir="ltr">Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4592567