Subject: Note Added - [#4553659] Re: Order confirmed!
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 06 Jul 2022 09:13:11 +0000

Hi ,    Nermin Shehadeh added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4553659    Subject:  Re: Order confirmed!   Requester: Samah Iskandar    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi team,</div>
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<div class="MsoNormal">We have already replaced the new item to customer. </div>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>Rajesh Lama</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'></span>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Babyshop
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>COD Operations – Non Home
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>P.O. Box 17155</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>
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</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Dubai, United Arab Emirates
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<span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Direct : +9714 809 4839
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</span><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Mobile : +971543097515
</span><b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|</span></b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>+971543097510</span><b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>
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<span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>E-mail:
</span><u><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0070C0'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0070C0">[email-masked]</span></a></span></u><b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#F79646'>|</span></b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0099FF'><a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
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<div>From: Babyshop &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, July 5, 2022 5:26 PM<br>
<b>To:</b> Babyshop Home Delivery &lt;[email-masked]&gt;; Anand Nukala &lt;[email-masked]&gt;; Mayank Lodha &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4553659] - Re: Order confirmed!</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<strong><span style="font-family:-apple-system">Kindly update us on the below, thank you for your help!</span></strong><br>
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Problem Statement:  WWD DAMAGED ITEM<br>
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Order Date : Jun 27, 2022<br>
Order ID: 9575807375<br>
Item ID: 161397077 <br>
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Assistance Required: Damaged Item Received<br>
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Issue Description: Customer emailed us informing that he/she received the item on Jun 28, 2022 but the item which they received is damaged, customer also provided us the picture of damaged item as per the attached. <br>
Please check and contact the customer to solve the issue.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Samer</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 3 Jul at 2:23 AM
<span class="separator">, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
Kindly update us on the below, thank you for your help!<br>
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Problem Statement:  WWD DAMAGED ITEM<br>
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Order Date : Jun 27, 2022<br>
Order ID: 9575807375<br>
Item ID: 161397077 <br>
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Assistance Required: Damaged Item Received<br>
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Issue Description: Customer emailed us informing that he/she received the item on Jun 28, 2022 but the item which they received is damaged, customer also provided us the picture of damaged item as per the attached. <br>
Please check and contact the customer to solve the issue.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Abdulqader</span></div>
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