Subject: Re: On validation cancelled 7368817359
From: "Zeeshan Mohammad(TCS)" <[email-masked]>
To: Akshay Berry <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Malik Ismail <[email-masked]>, Escalations Dxbteam <[email-masked]>, Mohmed Ghadiyali <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Samer Salmeh <[email-masked]>, Muhsin Thai Valappil <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 6 Jul 2022 06:37:05 +0000

Hi Akshay,

This order number has already been sent to credimax team to process the refund. Kindly contact credimax team to know the status.

Thanks & Regards,
Zeeshan
________________________________
From: Akshay Berry <[email-masked]>
Sent: Monday, July 4, 2022 5:29 PM
To: Manish Kumar <[email-masked]>; Zeeshan Mohammad(TCS) <[email-masked]>
Cc: Malik Ismail <[email-masked]>; Escalations Dxbteam <[email-masked]>; Mohmed Ghadiyali <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Samer Salmeh <[email-masked]>; Muhsin Thai Valappil <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RE: On validation cancelled 7368817359

@Zeeshan Mohammad(TCS)<mailto:[email-masked]>,

Check and update if any amount captured for the below order in Benefit report.

Regards,

[Logo  Description automatically generated]

Akshay Berry

Vendor Support & Escalations Specialist

T: +971 4 5172125

Landmark Group HQ, Marina, Dubai, UAE

From: Manish Kumar <[email-masked]>
Sent: Saturday, July 2, 2022 3:27 PM
To: Akshay Berry <[email-masked]>
Cc: Malik Ismail <[email-masked]>; Escalations Dxbteam <[email-masked]>; Zeeshan Mohammad(TCS) <[email-masked]>; Mohmed Ghadiyali <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Samer Salmeh <[email-masked]>; Muhsin Thai Valappil <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Re: On validation cancelled 7368817359

CAUTION: External email sender. Use care when clicking on links or opening attachments!

Dear Akshay,

Kindly assist us in getting this closed. Thank you for your help.

Regards,

________________________________

From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "malik ismail" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>, "Mohmed Ghadiyali" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>, "Muhsin Thai Valappil" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, June 27, 2022 8:07:13 AM
Subject: Re: On validation cancelled 7368817359

Hi Malik,

Kindly assist us in getting this closed. Thank you for your help.

Regards,

Apoorv.

________________________________

From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "malik ismail" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>, "Mohmed Ghadiyali" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>, "Muhsin Thai Valappil" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 18 June, 2022 15:02:23
Subject: Re: On validation cancelled 7368817359

Hi Malik,

Kindly assist us in getting this closed. Thank you for your help.

Regards,

Apoorv.

________________________________

From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "malik ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>, "Mohmed Ghadiyali" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Muhsin Thai Valappil" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 16 June, 2022 14:38:56
Subject: Re: On validation cancelled 7368817359

Hi Malik,

Please help us in getting this case closed.

Regards,

Manish

________________________________

From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>, "Mohmed Ghadiyali" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Muhsin Thai Valappil" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, June 14, 2022 5:53:36 PM
Subject: Re: On validation cancelled 7368817359

Hi Team,

Kindly assist us in getting this case closed as it's been pending since 2.5 months.

Thank you for your help.

Regards,
Manish

________________________________

From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Muhsin Thai Valappil" <[email-masked]<mailto:[email-masked]>>
Cc: "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>, "Mohmed Ghadiyali" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, June 12, 2022 4:59:59 PM
Subject: Re: On validation cancelled 7368817359

Hi Muhsin,

Please assist us on the below request.

Thank you for your help!

Regards,

Manish

________________________________

From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Mohmed Ghadiyali" <[email-masked]<mailto:[email-masked]>>
Cc: "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, June 6, 2022 7:00:24 PM
Subject: Re: On validation cancelled 7368817359

Hi Mohmed,

Please assist us on the below request.

Thank you for your help!

Regards,
Manish

________________________________

From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, June 1, 2022 7:39:14 AM
Subject: Fwd: On validation cancelled 7368817359

Hi Zeeshan,

Kindly assist with the below concern. The customer is following up for the refund against the below mentioned On Validation Cancelled orders.

Thank you for your help!

Regards,

Apoorv.

________________________________

From: "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 30 May, 2022 07:50:39
Subject: On validation cancelled 7368817359

Dear Team,

Order:  7368817359   - 7368821960  - 7368818998

Bank Transaction Number:  468420  -   469392  -  470435

Status:ON_VALIDATION_CANCELLED

Display Order Statu : Status:PendingOrder  since 02/05/2022

Please note that the customer submitted 4 orders and the payment was not successful, but she contacted the bank and the bank confirmed that a withdrawal was made. She wants to recover the amount, please solve the issue.

Regards,

Samer

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