Subject: New Reply Received - Re: Sorry, your order was cancelled
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 05 Jul 2022 17:28:06 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Sorry, your order was cancelled  Ticket comment <div dir="auto">Dear Max Team<div dir="auto"><br></div>
<div dir="auto">We did not receive any call from your courier partner. Please send me the call details as well. Also your call center staff agreed that the courier team did not  perform properly.</div>
<div dir="auto">Please check your app reviews, if you need to know the performance of your logistics and corier team.</div>
<div dir="auto">We know this is your mistake so please send us the material or send us same discount which you provided before.</div>
<div dir="auto"><br></div>
<div dir="auto">Regards</div>
<div dir="auto">Rafeeq</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Jul 5, 2022, 7:55 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div>Hi Rafeeqone,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div dir="ltr">
<div> </div>
<div>We sincerely apologize for any inconvenience caused to you.</div>
<div><br></div>
<div dir="ltr">We would like to inform you that our courier partner tried to contact you on (971559427716)but didn't receive any response from your end.</div>
<div><br></div>
<div>The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website. </div>
<div><br></div>
<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
</div>
</div></div>

	

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Attachments :
1. <a href='https://helpae.maxfashion.com/helpdesk/attachments/2043356817061'>Screenshot_20220705_212325_com.android.vending.jpg</a><br />2. <a href='https://helpae.maxfashion.com/helpdesk/attachments/2043356817066'>Screenshot_20220705_212354_com.android.vending.jpg</a><br />3. <a href='https://helpae.maxfashion.com/helpdesk/attachments/2043356817068'>Screenshot_20220705_212408_com.android.vending.jpg</a><br />4. <a href='https://helpae.maxfashion.com/helpdesk/attachments/2043356817070'>Screenshot_20220705_212408_com.android.vending.jpg</a><br />5. <a href='https://helpae.maxfashion.com/helpdesk/attachments/2043356817073'>Screenshot_20220705_212404_com.android.vending.jpg</a><br />6. <a href='https://helpae.maxfashion.com/helpdesk/attachments/2043356817075'>Screenshot_20220705_212315_com.android.vending.jpg</a><br />7. <a href='https://helpae.maxfashion.com/helpdesk/attachments/2043356817076'>Screenshot_20220705_212418_com.android.vending.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4587261