Subject: New Reply Received - Re: ﻿ Sorry, we had to cancel part of your order.
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 05 Jul 2022 10:52:15 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: 	Sorry, we had to cancel part of your order.   Ticket comment <div style="font-family: inherit; font-size: inherit; color: inherit"></div>
<div>Hello!</div>
<div>Thank you so much for that! I did not realize what the reason could be. Much appreciated. </div>
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<div>Kind regards. </div>
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, July 5, 2022 10:18 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4585692] - Re:  Sorry, we had to cancel part of your order.
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<div dir="ltr">Hi shalra ,<br>
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Thank you for getting in touch with us.<br>
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With reference to order no #9577291313.<br>
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We truly apologise for the inconvenience however, please understand whenever you place an order, all the item that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br>
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During quality check we found out that the item was not in a good condition to be sold and it was the last of their stock hence we took them out of your order and refunded you for it. <br>
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We will not be happy either if you receive bad item in your order, this is the reason why the item were cancelled and you received a notification regarding the same items and please be assured this will not repeat in future again.<br>
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Feel free to get in touch with us for further assistance.<br>
<br>
Your Friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4585692