Subject: Ticket Assigned - Returns
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 30 Jun 2022 10:52:38 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns Hi please can you advise me on one of your products.   It was bought for my daughter as a gift for their first baby and it is faulty.  There is a tear on the top of the monkey head which has left a slit.  The monkey has hardly been used as her new born is only 10 weeks old.  The monkey is an into the wild activity toy.  Can you please advise on what you can do about it. Regrettably it was a gift so we do not have a receipt.   I felt you needed to be aware of the fault in case more customers have the same issue.

Many thanks

Wendy https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4545916