Subject: New Reply Received - My Account
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 29 Jun 2022 14:13:56 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  My Account  Ticket comment <div dir="auto">DEAR....<div dir="auto"><br></div>
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<div dir="auto">Please Refer the Attachment below.</div>
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<br><div dir="auto">REGARDS.<br><br>HATIM BADRI.<br><br>AL ANWAR HARDWARE AND ELECTRICAL WARE TRADING SHARJAH.<br><br>TRN : 100570485100003<br><br>DEALING IN HARDWARE/ ELECTRICAL/ SANITARY/ SS FASTENERS.<br><br><br>GSM +971 50 79 48 952<br>         +971 52 519 4 552<br><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Jun 29, 2022, 18:09 Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Hatim,</div>
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<div dir="ltr">Thank you for shopping with us.<br><br>Regarding the order ID: 9574123832</div>
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<div dir="ltr">We'd like to inform you that the order has not been placed successfully as the payment from your credit card used has been unsuccessful.<br><br>Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card-issuing bank.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br>
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Attachments :
1. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043354720110'>Screenshot_20220629-181147.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4558332