Subject: Re: WWD damaeged item: 8170004886
From: Manish Kumar <[email-masked]>
To: tejinder singh <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Samer Salmeh <[email-masked]>, Ankur Kwatra <[email-masked]>, [email-masked]
Date: Sat, 25 Jun 2022 02:04:35 -0700 (MST)

Dear Tejinder, 

Please assist us on the below request as it has also been under Child tcket# 4473491, however we have not received any update on it. 

Thank you for your help. 

Regards, 
Manish 

From: "Samer Salmeh" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Friday, June 24, 2022 5:48:34 PM 
Subject: WWD damaeged item: 8170004886 

Hi Team, 

Order date: May 12, 2022 
Order number: 8170004886 
Tracking ID: 18836388170004886 

Child ticket: 4473491, date: 09/06/2022, 

Assistance Required: Request for fixing the damaged item 

Issue Description: the customer contacted us informing that the item (163819801 - - Anabella 3-Seater Fabric Sofa Bed) has been damaged and asked for the maintenance of the item, kindly check the attached photos and do the needful. 

Best Regards, 
Samer