Subject: Note Added - [#4534823] Re: You haven't collected order number 4673721681
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 25 Jun 2022 08:33:48 +0000

Hi ,    Shubham Chintalwar added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4534823    Subject:  Re: You haven't collected order number 4673721681   Requester: Accountant_mh    Note Content:   <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Hi Idrees,</div>
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<div dir="auto">Thank you for pointing out. </div>
<div dir="auto">Please share the order number for splash and babyshop. Will find the gap between communication. Message will not go to customer as " ready for collection" till the time received by store.</div>
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<div>Regards,</div>
<div dir="auto" style="text-align:left">Shubham Chintalwar</div>
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<div>From: Smccq Doha &lt;[email-masked]&gt;<br>
<strong>Sent:</strong> Saturday, June 25, 2022, 10:54<br>
<strong>To:</strong> Sunil Vathalur &lt;[email-masked]&gt;; Shubham Chintalwar &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Sooraj Sudevan &lt;[email-masked]&gt;<br>
<strong>Cc:</strong> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<strong>Subject:</strong> RE: [#4534823] - Re: You haven't collected order number 4673721681<br>

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<span style="color:#1F497D">Dear Team,</span>
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<span style="color:#1F497D">         Asper the mail we have try to reach the customer over the phone last week but customer didn’t answer the call and didn’t call back. Now we have call again 2<sup>nd</sup> ring only the customer answer and I have inform the
 customer to visit and collect the order from shoemart… </span>
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<span style="color:#1F497D">Note:- the customer as visit last week splash &amp; baby shop to collect the order they inform the customer that they didn’t received the order and they didn’t call and check with us.</span>
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<span style="color:#1F497D">please make sure to reach proper location to the customer to avoid this kind of issue and not to impact the business…</span>
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<b><span style='font-size:9.0pt; line-height:105%; font-family:"Century Gothic",sans-serif; color:#404040'>Thanks &amp; Best Regards</span></b><span style='font-size:9.0pt; line-height:105%; font-family:"Century Gothic",sans-serif; color:#404040'>,</span>
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<span style='font-size:9.0pt; line-height:105%; font-family:"Century Gothic",sans-serif'><img id="[email-masked]" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1MzI0MzY4NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.uIdyv93KZ5ZFB9kckA0NmCoDJRrY4QiwdaoMpaziUls" data-id="2043353243685" alt="cid:[email-masked]" style="max-width: 100%"></span>
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<b><span style='font-size:9.0pt; line-height:105%; font-family:"Times New Roman",serif; color:#171717'>Idrees khan</span></b><span style='font-size:9.0pt; line-height:105%; font-family:"Century Gothic",sans-serif'><br>
<b><span style="color:#404040">Shoe Mart – CP City center Doha - Qatar</span></b></span>
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<span style='font-size:9.0pt; line-height:105%; font-family:"Century Gothic",sans-serif; color:#404040'>Mobile: +974 66581016</span>
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<span style='font-size:9.0pt; line-height:105%; font-family:"Century Gothic",sans-serif; color:#404040'>Store CUG - +974 77504387</span><span style='font-size:9.0pt; line-height:105%; font-family:"Century Gothic",sans-serif'></span>
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<u><span style='font-size:10.0pt; font-family:"Arial",sans-serif; color:blue'>[email-masked]</span></u>
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<i><span style='font-size:9.0pt; font-family:"Arial",sans-serif; color:black'>Serving With Passion !!</span></i>
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<b>From:</b> Sunil Vathalur <br>
<b>Sent:</b> Saturday, June 25, 2022 10:30 AM<br>
<b>To:</b> Shubham Chintalwar &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Sooraj Sudevan &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Smccq Doha &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4534823] - Re: You haven't collected order number 4673721681</div>
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Dear Shubham</div>
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Below following order was sent to store on 12-6-2022.</div>
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Please find the attached of POD.</div>
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Thanks&amp;regards,</div>
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Sunil kumar</div>
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30036090</div>
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<b>From:</b> Shubham Chintalwar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, June 23, 2022 4:56 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sooraj Sudevan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sunil Vathalur &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4534823] - Re: You haven't collected order number 4673721681</div>
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++ Sooraj, Sunil</div>
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Regards,</div>
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Shubham Chintalwar</div>
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+974 77963576</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, June 23, 2022 4:29 PM<br>
<b>To:</b> Shubham Chintalwar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4534823] - Re: You haven't collected order number 4673721681</div>
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<span style="font-size:10.5pt; font-family:-apple-system">Hi Team,<br>
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Order Number: ​4673721681<br>
Store Code: ​Centrepoint21487</span>
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<span style="font-size:10.5pt; font-family:-apple-system">Tracking ID:  467372168140999991:      Ready for pickup<br>
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The customer visited the store and store team informed the customer that the order is not available and it's ready for pickup as hyprise. Kindly confirm if the order is available at the store, if so, please contact customer on +97466200091 and ask him to collect
 their order.<br>
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Thank you for your help!<br>
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Regards,<br>
Samer</span>
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</span><span style="font-size:1.0pt; font-family:fdtktid; color:white">4534823:1125156</span><span style="font-size:10.5pt; font-family:-apple-system">
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